Benefits of Queue Management Systems in Hospitals September 25, 2018

Queue management systems in hospitals have played an important role in favorable patient experience and also have helped in providing fast and high grade treatment. Queue management systems candle different stages and all the aspects regarding patient flow and reduction in queue length. It can manage the front desk, routing, ticketing and also payment efficiently controlling the flow of patients. Everybody needs a fast process of registration and paying the bills. These queue solutions brings exactly that to the hospital as well decreasing operational costs and increasing the efficiency.

There are many benefits to having such a system installed in the hospital.

Check-in kiosk

A check in kiosk in front of the reception can effectively decrease the queue length for registration. It provides the necessary information to the patients as well as answering their queries which speeds up the process of registration. It also provides information on the doctors which makes it possible for the patients themselves to plan their schedule according to their time needs.


The signages that are used in the hospital benefits in marketing too. The patients can be provided with information on the different services and schemes available and also as a notice board which displays the changes that have been made in the hospital. Another advantage of the system is that patients are kept entertained and occupied while they wait for their token number to show up.


This system automatically records all the data of the day to day working of the hospital. Manual entry of all the logs are hence avoided, which saves a lot of time as well as helping with the utilization of staff for other necessary works. The data can be saved in remote servers avoiding the fear of loss of data.

Remote configuration

One of the biggest advantages of having a queue management system is that it can be configured remotely. Since all the system in the workstations is linked necessary changes can be made from the main hub. This saves time on going to individual workstations and also it uses less staff and working time which saves money and time for the hospital. Operational costs can be kept at minimum which helps in the better management of the hospital on the long run.



The intelligence of the system enables it to route patients to the best service they need after analyzing their record as well as needs. This creates an uninterrupted traffic that does not coincide with other patients which helps in the smooth running of the hospital.

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How ERP Improves Your Business Decision Making January 15, 2017

Making Smart Choices

Companies and business owners are constantly required to make smart decisions regarding their various operations with an eye to their overall growth, expansion and profitability. In an earlier era, these investment decisions revolved around new tools, superior machinery, employees with more creative ideas and so on. Now, however, software solutions have acquired an equally important place in any business investment plan. Though simple software solutions like Spreadsheet and Quickbooks seem to be apparently easier and cheaper, a lack of integration among the various software applications can seriously hamper the company’s growth and incur unnecessary expenditure. Here, Enterprise Resource Planning (ERP) software from MSC Consulting emerges as a one-stop solution.

What is ERP?

Enterprise Resource Planning or ERP is a business management software that provides a system of integrated applications to run a business effectively with maximum efficiency and optimum use of all the available resources. It provides a master database, cutting across all the facets of the business ranging from product planning, development costs, invoicing, financial accounting and manufacturing to sales and marketing, shipping and payment, warehousing and payroll. This enables an efficient management of the diverse business operations on a day-to-day basis. The use of a single application further empowers the company not only to have an integrated system of accurate records but also facilitates wise business decisions.

ERP or QuickBooks?

Many small companies choose software like Quickbooks, Spreadsheet and Peachtree since these seem sufficient, at least for the time being, for their needs. However, as the business grows, these simpler solutions can seriously affect them through apparently minor errors and failure to provide an overall visibility of the various operations. In spite of being user friendly, they can hardly compete with the benefits provided by an integrated ERP.

Real Time Benefits

ERP offers a whole range of benefits including:

  • Complete visibility across the whole spectrum of business operations
  • Enhanced sales performance
  • A better view of the company’s financial growth
  • Better management of the varied business operations through the use of a standardized and common format and centralized database
  • Reduced labor cost
  • Improved DIFOT (Delivery in-full and on-time) rate and better customer satisfaction
  • Increased profits by means of integrated business processes and consistent policies across the various levels of operation.
  • A constantly updated record that provides increased control and better planning

Thus, the ERP software presents a cost effective solution and its desirability is further enhanced by the fact that it can easily be customized to suit the needs of any business – be it general manufacturing, retail business, CPG industry, life sciences industry, process or service industry or distribution company.

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What Are the Characteristics of ERP? Where Can it Be Implemented? December 19, 2015

ERP or enterprise resource planning is a management system or software developed mainly to aid big companies and business organizations, basically enterprises, to plan and managing their resources. These resources can be human resources, financial, technological and other resources. It is a top business management tool and can help save the business a lot of time, money and resources if implemented properly.

It can be used for many business activities such as product planning, manufacturing, sales, and marketing, inventory management, shipping, payment, etc. It helps to manage all the different departments of the organization and creates a smooth flow of information between the business managers, employees, and stakeholders:

What are the characteristics of ERP?

ERP has the following characteristics namely –

* ERP is an integrated system and works round the clock and not periodically

* ERP uses one database to support all its applications

* ERP is consistent and works the same way for all business modules

* The IT department has to install the ERP system which involves elaborate application and integration of data.

How can ERP be implemented in a business enterprise?

SAP ERP implementation extends to the enterprise staff and practices at work. ERP delivers three types of services to help implement changes in the staff and practices – customization, consulting and support. ERP software implementation time depends upon the size of the business and the scope of change to be undertaken.

Small enterprises take up less ERP implementation time and big enterprises take up more time. ERP is always implemented in stages. It can be implemented in the following ways –

1. Process preparation – ERP is implemented in almost all the processes of a business enterprise. Process are subject to constant change and a strong understanding of these changes is vital in implementing the process successfully. In fact, weak process implementation is the main reason for a project to fail. ERP, if implemented, helps to organize the process better.

2. Configuration – before implementing a suitable ERP system for you business enterprise, it is important to configure an ERP system according to the needs and requirements of your organization and tune it according to what goals you want your organization to reach and the time limits within which you want to reach them.

3. Two-tier ERP – the two tier is hardware and software and this method of implementing ERP helps the organization run two different ERP systems at once. One ERP system is at the management or corporate level and the other system is at the subsidiary level. Each system has its own working models and business processes and will help your business enterprise reach targets and goals faster and better.

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